Shipping policy

Thank you for choosing Romané Hair.

We are committed to delivering your order as quickly and efficiently as possible.

PROCESSING TIME

All orders are processed within 1–3 business days (Monday to Friday, excluding holidays).

Once your order has been processed, you will receive a confirmation email with tracking information.

SHIPPING TIMES

Estimated delivery times:

Please note that shipping times are estimates and may vary due to factors outside our control, such as customs delays or courier issues.

SHIPPING COSTS

Shipping costs are calculated at checkout.

We may offer free shipping promotions from time to time.

ORDER TRACKING

Once your order has been shipped, you will receive a tracking number via email.

Please allow 2–5 business days for tracking updates to appear.

CUSTOMS, DUTIES & TAXES

For international orders, customs fees, import duties, and taxes may apply depending on your country.

These charges are the responsibility of the customer.

Romané Hair is not responsible for delays caused by customs.

INCORRECT ADDRESS

Please ensure that your shipping address is correct at checkout.

We are not responsible for orders shipped to incorrectly provided addresses.

LOST OR STOLEN PACKAGES

Romané Hair is not responsible for lost or stolen packages once they are marked as delivered.

If you experience any issues, please contact the courier directly.

DELAYS

While we do our best to ensure timely delivery, delays may occur due to high demand, logistics issues, or external factors.

We appreciate your patience and understanding.

CONTACT

If you have any questions regarding shipping, please contact us at:
[your email]

By placing an order on our website, you agree to this Shipping Policy.

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